Ever put a customer On Hold and come back to a less than inviting customer? Want to try to put them in a better mood so that your team of staff don’t have to deal with these heightened emotions? Updating music on hold can bring benefits to your customers. Well read on … When you …
First impressions count. We all know this – so why are so many businesses still leaving their Telephone System first impression with every single potential customer that calls their business up to chance? Learn how to choose voice over for your messages on hold with Smart On Hold. Ever called a business and noticed that …
Why Are Existing Customers Important? Every business wants more sales … but how? What if you could increase your sales with minimal spending? That would be perfect right!? Well, the easiest way to do this is to repeat, sell to your existing customer. Targeting your current customers as a source of new revenue can be …
The Story Of Captain SOHO And His Adventures To Rescue Business Owners The State of the Nation’s On Hold was in the hands of some master criminals. Unknown to everyone, evil is lurking behind the businesses phone system called THE SILENCE. This criminal has put the phone system into chaos and someone needed to do …
Our creative writers have been writing Message on Hold for our Smart on Hold Options clients for over a decade; so we know that they are pretty good at it. That’s why we have asked them for some tips and tricks to help understand what makes a good On Hold Message so that YOU know …
What Is Click Call Service? A huge survey from Google Think Insights with consumers who recently purchased items, showed some stunning results and proved why you need to ensure your telephone is your businesses best tool. Some of the top results to make you think about your callers, your telephone and indeed your On Hold …
American Airlines have hit the news with a poor customer service story … Where a woman was left on hold for 6 hours; the customers on hold was quoted … “IT HAS to be one of the most irritating things in life: You’re stuck on hold, listening to the same boring song over and over …
This popular easter holiday works for any industry, not just retailers selling confectionery or in hospitality … you just need to start promoting it – NOW! Every business can include and use an Easter promotion in their marketing plan! After Christmas, Easter has fast become one of the most profitable holidays of the year. With 2 …
Its clear that Social Media is here to stay … With 84% of B2B marketers using social media in some form, and 42% of marketers confirming that Facebook is critical in their business, with these huge portions of the market in mind, how are you making your customers aware of your social media presence? On …
Finally you have the offer, you’ve thought about it long and hard about it – now it’s time to get it out there. Messages On Hold can bring you more exposure without paying much. We know that SALES are what we all need in business; beating our competitors to get to the public first – …