The COVID-19 pandemic has changed the ways we live and operate in countless ways, many of these changes are permanent – they will continue into the future. Among these shifts has been an increase in demand for remote business services. Life has gone on, through the lockdown, and this means the telephone has surged to …
Category: Messages On Hold News
Do You Need Regular On Hold Messages Updates? Here Are The Reasons Why
It’s in for a penny, in for a pound, when you consider regular messages on hold updates. You might have forgotten what made you decide to go with such an affordable service as on hold messages. On average, people would say they like having these messages because it adds depth to their marketing. That is …
How NBN Readiness Scare Is Similar To The Y2K Virus?
The NBN Readiness Scare Background As the NBN rollout continues, you can be sure that more and more people are relieved they got through the NBN readiness scare with little mishap. Or that they didn’t have to buy new phone systems or units supposed to be compatible with the fibre network connection. For businesses, the …
How To Get Smart Business Reviews From Your Customers
Our New Offering We’re excited to announce that we are now offering our Messages on Hold clients the ‘Smart Business Reviews’ review service. This simple yet clever cloud-based software encourages customers to leave online reviews about your business in a safe place that you can control and it makes the whole reviewing process as …
Can You Have On Hold Messages For Single Line Cordless Phone Messages?
Does Your Small Business Suffer From An Unprofessional Phone System? Professional on hold messages and music aren’t limited to major companies with multi-line telephone systems. Despite what many small business owners believe, on hold messages and music can easily be added to single line and cordless phones. That’s right – regardless of whether you have …
On Hold Player – What Is Smart IP Audio Box?
Smart IP Audio Box – The On Hold Player You Now Need Due to changes in business telecommunication technology, The Smart on Hold team have developed an intelligent on hold player device – we call it a Smart IP Audio Box. This device can connect to almost all new & old phone systems, either via …
On Hold Marketing Works! Messages On Hold Marketing
Did you know that you have a targeted, low-cost and effective marketing weapon at your disposal? But chances are, you’re not using this opportunity to its full potential. We’re talking about your on hold and transfer call space. On hold marketing works every time. Seriously, if you have ever spent time and advertising money on …
Is Your Phone System Repeating The Same Messages Over & Over?
Do you usually get on hold phone hang ups from your customers? Or, are you receiving customer complaints about your phone system? You might not even be aware of this, but your callers could be hearing the same on hold message over and over (and if there is one way to frustrate a caller, this …
5 VoIP Disadvantages Debunked!
Heard of VoIP? It stands for ‘Voice over Internet Protocol’, and it works by converting analogue voice calls into digital information delivered over the Internet itself. Like any rising technology, VoIP is subject to circulating myths that aim to discourage people from adapting to new technologies. Though we found 5 voip disadvantages debunked we like …
The Importance Of Customer Reviews
Customer reviews are free and they work wonders for your brand image, reputation, sales and search engine rankings. If you don’t have customer reviews, it’s time to get some! It’s essential for every business owner to understand the importance customer reviews as it will affect your overall online reputation of your business. Not sure where …