How the NBN Readiness Scare is Similar to the Y2K Virus

NBN rollout and NBN readiness scare

The NBN Readiness Scare Background As the NBN rollout continues, you can be sure that more and more people are relieved they got through the NBN readiness scare with little mishap. Or that they didn’t have to buy new phone systems or units supposed to be compatible with the fibre network connection. For businesses, the …

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How to Choose the Right Background Music for On Hold Messaging

background music for on hold

Good background music for business on hold messages or ads is currently one of those marketing items businesses use for boosting their corporate image. Your messages on hold provider can actually provide these. The need is to listen to what fits the nature of your business, to get involved enough in choosing the right musical …

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Is Cloud Hosting Really the Best Option for Your Business? Here Are Some Considerations

cloud hosting for business

Lots of businesses are moving to cloud-based phone systems – but this doesn’t necessarily mean that cloud-hosting is the best choice for your organisation. Many providers push cloud-based options without detailing the other systems out there, and proprietary PBX hosting still comes with a range of great features, including versatility, flexibility and lower long-term costs. …

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Phone Technicians & Telcos Aren’t Created Equal – Here’s How to Identify the Best Providers for Your Needs

Phone Technicians & Telco Companies

For some, choosing the right phone technicians and telcos can be a guessing game. After all, there are so many options out there. Whether you need a new phone system, a simple change to your existing phone system (like purchasing a low-cost ATA device to make your existing system NBN compatible), new VOIP services or …

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72% of Customers Only Make a Purchase After Reading a Positive Review – Here’s How to Get Reviews from Your Customers

customer reviews

Our New Offering   We’re excited to announce that we are now offering our Messages on Hold clients the ‘Smart Business Reviews’ review service. This simple yet clever cloud-based software encourages customers to leave online reviews about your business in a safe place that you can control and it makes the whole reviewing process as …

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Can You Have On Hold Messages for a Single Line or Cordless Phone? YES, YOU CAN!

Messages for a Single Line or Cordless Phone

Does Your Small Business Suffer from an Unprofessional Phone System? Professional on hold messages and music aren’t limited to major companies with multi-line telephone systems. Despite what many small business owners believe, on hold messages and music can easily be added to single line and cordless phones. That’s right – regardless of whether you have …

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What Is a Smart IP Audio Box and How Can It Help Your Business?

Smart IP Audio Box

Smart IP Audio Box – the on Hold Player You Now Need Due to changes in business telecommunication technology, The Smart on Hold team have developed an intelligent on hold player device – we call it a Smart IP Audio Box. This device can connect to almost all new & old phone systems, either via …

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Stop Leaving Money On The Table! Save Your Business Time & Money NOW With an Advertising Medium that Targets Your Customers Like No Other

Get SOHO Messages on Hold

Did you know that you have a targeted, low-cost and effective marketing weapon at your disposal? But chances are, you’re not using this opportunity to its full potential. We’re talking about your on hold and transfer call space. Seriously, if you have ever spent time and advertising money on TV, print, radio, online or any …

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Is Your Phone System Repeating the Same Messages Over & Over? Are Your On Hold Callers Hanging Up or Complaining About Your On Hold Messages? Find Out Why and HOW TO FIX IT

How to fix faulty on hold messages

Are your on hold customers hanging up? Or, are you receiving customer complaints about your phone system? You might not even be aware of this, but your callers could be hearing the same on hold message over and over (and if there is one way to frustrate a caller, this is it). Why are your …

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3 Reasons to Regularly Update Your on Hold Scripts

update on hold scripts

On hold messages provide much more value for businesses and their callers when they are updated regularly. Don’t risk having your customers hear dull, outdated or repetitive information – they might just hang up and not call again! When it comes to your on hold messages, consider – are your on hold scripts out of …

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