Is Your Phone System Repeating The Same Messages Over & Over?

on hold phone hang ups

Do you usually get on hold phone hang ups from your customers? Or, are you receiving customer complaints about your phone system? You might not even be aware of this, but your callers could be hearing the same on hold message over and over (and if there is one way to frustrate a caller, this …

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3 Reasons To Regularly Update Your On Hold Scripts

update on hold scripts

On hold messages provide much more value for businesses and their callers when they are updated regularly. Don’t risk having your customers hear dull, outdated or repetitive information – they might just hang up and not call again! On hold script update can keep your message on hold fresh. When it comes to your on …

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What Many Telephone Companies Don’t Want You To Know About Becoming NBN Ready

Preparing Your Business Phone Systems for NBN

Although preparing your phone system or business to be NBN ready (this really just means VOIP-Ready) is actually quite simple and can be done for as little as $65, many telephone companies and or salespeople are inspiring fear in consumers by insisting that they need to purchase unnecessary “NBN-compliant” phone systems “before it’s too late!”. …

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Why Your Business Needs An Auto Attendant?

auto attendant

An auto attendant (also know as an AA, Answering attendant, digital receptionist, virtual receptionist, IVR or Interactive Voice Response system) – is a telephone voice menu system that allows callers to be transferred to necessary staff members or departments without the need of an operator or receptionist. Auto attendant messages should be professional, studio-quality and …

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5 Ways To Improve Your Business Phone Call Etiquette

improve telephone etiquette

Fantastic customer service is vital for business success. However, many companies drop the ball when it comes to offering attentive, high-quality telephone-based customer service. Here are 8 tips for improving your business phone call etiquette: Smile And Monitor Your Voice It may sound corny, but a smile can be heard through a telephone. Answering phone …

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3 Tips For Great Veterinary On Hold Messages

Veterinary on hold messages

Vet clinics are busy places – as a result, callers are often placed on hold. The best way to make the most of your on hold space (and make sure your on hold customers receive the best on hold experience possible) is to create veterinary on hold messages for your business. Don’t make the mistake …

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7 Tips For Successful Livestream Marketing

Livestream marketing

What Is Livestreaming? Livestreaming is transmitting live video footage over the internet to an active audience. Livestreaming is available on a number of social media platforms – the most popular being Facebook, Youtube, Twitter and Instagram. Live video marketing is used by some of the biggest brands in the world, including Starbucks, Mashable, Buzzfeed, Dunkin …

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Dental On Hold Messages – Phone Message Tips

dental on hold messages

Dental Message On Hold & Music On Hold For Business Need messages for your dental practice? We can create customised dental on hold message that enhance your image, create a comforting on hold environment and educate your patients about your company and your services. We cover the who, what, when, where, why and how of …

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What Is 5G Technology?

5g technology phone

What Is 5G? 5G (which stands for fifth generation) will build on the foundation created by 4G LTE. 5G technology business will allow people to text, call and browse the web as always – but the speed at which data is transferred across the network will dramatically increase. It will also make it easier for …

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