We all love being told how great we are at something, like when a customer gives a great review about our service, we know we are doing something right and we strive for more. But what about the not so great interactions? Maybe they were out of your control, or down to a misunderstanding? Or …
We all know that laughing feels good, but could it also be good when you incorporate it in your On hold messages? The key to building customer relationships and brand loyalty is meaningful interaction. Meaningful interaction that happens when those involved have a mutually significant influence upon each other or have mutually engaged in …
Do you know that an effective on hold ads in real estate directly results in only 1 or 2 extra sales per year? Not quite the figures you’re expecting, right? In fact, it doesn’t really matter. What matters most is how on hold messages significantly enhances your overall image branding. Still not convinced? Here’s a realization …