According to Billy Joel “Music in itself is healing. It’s an explosive expression of humanity. It’s something we are all touched by. No matter what culture we’re from, everyone loves music” Music has the ability to influence people’s thinking, mood and understanding that has a positive effect on people without them noticing it. In the …
Have you ever heard this … “Thank you for calling. Your call is important to us, please hold the line and we will be with you in just a moment…” then you get recorded music and after a few minutes you will hear “Please hold, your call is important to us…” over and over again. …
We all know that laughing feels good, but could it also be good when you incorporate it in your On hold messages? The key to building customer relationships and brand loyalty is meaningful interaction. Meaningful interaction that happens when those involved have a mutually significant influence upon each other or have mutually engaged in …
Ever put a customer On Hold and come back to a less than inviting customer? Want to try to put them in a better mood so that your team of staff don’t have to deal with these heightened emotions? Updating music on hold can bring benefits to your customers. Well read on … When you …
First impressions count. We all know this – so why are so many businesses still leaving their Telephone System first impression with every single potential customer that calls their business up to chance? Learn how to choose voice over for your messages on hold with Smart On Hold. Ever called a business and noticed that …
Why Are Existing Customers Important? Every business wants more sales … but how? What if you could increase your sales with minimal spending? That would be perfect right!? Well, the easiest way to do this is to repeat, sell to your existing customer. Targeting your current customers as a source of new revenue can be …
The Story Of Captain SOHO And His Adventures To Rescue Business Owners The State of the Nation’s On Hold was in the hands of some master criminals. Unknown to everyone, evil is lurking behind the businesses phone system called THE SILENCE. This criminal has put the phone system into chaos and someone needed to do …
Our creative writers have been writing Message on Hold for our Smart on Hold Options clients for over a decade; so we know that they are pretty good at it. That’s why we have asked them for some tips and tricks to help understand what makes a good On Hold Message so that YOU know …
What Is Click Call Service? A huge survey from Google Think Insights with consumers who recently purchased items, showed some stunning results and proved why you need to ensure your telephone is your businesses best tool. Some of the top results to make you think about your callers, your telephone and indeed your On Hold …
Mother’s Day is a day to honour mothers, motherhood and maternal bonds. Beginning in the United States, many other countries have adopted this holiday to show their appreciation for Mothers and what they do for society. The holiday has become commercialised over recent decades, but the reason for this day of celebration still remains …