Phone Answering Services in Perth

Are you operating your business in Perth, or any of the suburbs in the metropolitan area? Have you ever wondered if you are marketing your products and services in the best way to reach your target audience? Many businesses don’t know this, but your phone’s on hold system can be used as a marketing tool that can help you grow your business while your callers are on hold.

Smart On Hold have been leading the on hold messaging industry for over 13 years. Our exceptional messages are both informative and engaging, and they will work wonders for your brand, your customer loyalty and your sales. To show you just how confident we are in the effectiveness of our on hold services, we have our 180-day money back guarantee – this means that if you are not happy with our services after 180 days, we will give you all your money back.

Whether you work with a single home phone or a massive business phone system, we can help. Our phone answering services have resulted in hundreds of satisfied customers (businesses of all sizes) all over Australia. Here are some of the reasons our customers have chosen to use Smart On Hold when it comes to their phone answering systems:

  • No lock-in contracts – our services are so good that we don’t need to tie you in
  • Our customer service team cares – we assist you with On Hold Message updates, technical support and any other on hold queries
  • Get the best service – guaranteed, or your money back
  • We have a dateable system that suits the season – want a message about a public holiday, a special, sale or Christmas? We can do that for you!  


Getting the right message across your callers every time they dial your business is critical. That is the reason why our on hold messages are not just informative but also engaging. Smart On Hold brings your brand to life! Our team will go the extra mile to craft your business on hold messages that suit your brand, your marketing strategy and your customers.

Our service is not limited to on hold messages. For those who are interested in playing music to their customers, we also have a wide range of royalty-free music on hold.

Not located in Perth? We also provide our services in SydneyMelbourneAdelaide, Brisbane and Darwin. Please contact our customer care team today for more information about our phone answering services.