Script #1 – Informal
Seems like last week it was January…and now the end of the year is coming up fast already! Time flies when you’re busy, so to relax, recharge and be able to serve you at our best next year, we’re planning a Christmas break here at YOUR BUSINESS NAME Not a long one, mind you…we’re just knocking off from INSERT TIME AND DATE until INSERT TIME AND DATE. From the whole crew here at YOUR BUSINESS NAME, enjoy a merry Christmas and a happy New Year, won’t you?
Script #2 – Extended Break
Ah, Christmas. After the rush and hurry of a solid year doing all we can to help our customers, it’s a good chance to take a really decent break and spend time with family and friends. In fact, the big Christmas break is something of a tradition here at YOUR BUSINESS NAME to help you plan around the break, this year we’re taking off on INSERT TIME AND DATE and rolling back to work ready and rested on INSERT TIME AND DATE. Thanks sincerely for working with us in the past year, and we hope that you and yours enjoy a safe, peaceful and happy Christmas and New Year.
Script #3 – Emergency Contact
Life goes on, and even over the holidays, sometimes emergencies pop up that simply can’t wait – and we understand that here at YOUR BUSINESS NAME. That’s why even though we’re taking a Christmas break from INSERT TIME AND DATE until INSERT TIME AND DATE, we’re standing by to lend a hand if you really need it. If you have a genuine emergency on your hands, give INSERT NAME a call on INSERT PHONE NUMBER and we’ll be able to help you out. We’re always here for our customers at YOUR BUSINESS NAME..and we sincerely hope you enjoy a Merry Christmas and a Happy New Year.
Script #4 – Orders
Christmas is a wonderful time of year – but it has a habit of sneaking up! It works better for everyone if we plan ahead, so YOUR BUSINESS NAME offer you this friendly reminder that with Christmas looming, the time to get your orders in is…right now! We’re taking a Christmas break ourselves this year from INSERT TIME AND DATE to INSERT TIME AND DATE, so talk to us as soon as we come back to your call and be sure to place any orders you might need taken care of right away. Meanwhile, Merry Christmas and a Happy New Year from the team here at YOUR BUSINESS NAME.
Script #5 – Service
Good client service means great communication – even around holiday season. YOUR BUSINESS NAME are taking a Christmas break from INSERT TIME AND DATE until INSERT TIME AND DATE. The management and staff wish you and your family a Merry Christmas and a Happy New Year, and remind you that if you have anything at all that needs taking care of before the break, by all means let us know the moment we return to your call – we won’t keep you waiting long.
Script #6 – Public Holidays Only
Service doesn’t just stop, even at those times when it seems that the rest of the world shuts down. YOUR BUSINESS NAME is all about service, so we make it our business to be here for you. With Christmas coming up, we’re taking a short break from INSERT TIME AND DATE to INSERT TIME AND DATE … in short, we’re on deck and ready to help you every day except the Public Holidays. If you need to place orders or make special arrangements to help you through the holidays, be sure to let us know as soon as we come back to your call. Meanwhile, a Merry Christmas and a safe and prosperous New Year from the team here at YOUR BUSINESS NAME.
Script #7 – Public Holidays Only
Over the holidays this year here at YOUR BUSINESS NAME we’re only closing down on the main Public Holidays – we’ll be here to help you as per usual on all the other days. But the Christmas break can be tricky to plan around, so be sure to speak to us as soon as we return to your call regarding any orders you might need filled during this time – it pays to plan well ahead. To all of our clients, we’d like to extend our wishes for a Merry Christmas and a happy and safe New Year.
Script #8 – Emergency Contact
When you eat, breathe and sleep customer service, you tend to eat, breathe and sleep…at work! Well, not quite, but at YOUR BUSINESS NAME we sure don’t do the ‘lazy month off’ over Christmas – or anything like it! In fact the only time we’re taking off this year is on the three main Public Holidays, so we’ll be here for you at all other times. We even have an emergency line set up in case you have a genuinely urgent need on a Public Holiday. Got a pen? The number is INSERT NUMBER for assistance. That number again is INSERT NUMBER. From the team at YOUR BUSINESS NAME, we hope you enjoy a Merry Christmas and a relaxing, happy New Year.
Script #9 – Planning Before The Holidays
Our helping you – starts with you! Let us know what you’re trying to achieve before the holiday break and we’ll be sure to do all we can to make it happen for you. Be sure to let us know when you come off hold in just a moment, because helping you is so much easier with plenty of notice, before everyone takes a well-deserved holiday. We’re taking a break ourselves this year at YOUR BUSINESS NAME, closing the doors at INSERT TIME AND DATE and coming back refreshed and ready on INSERT TIME AND DATE. We hope that you’ll enjoy a Merry Christmas and a safe, prosperous New Year.