Deciding which on hold company to go with is an important decision for your business – not only do you want the best services possible, but you also want a company that you will love working with. The on hold company you decide to go with should genuinely care about your company, your customers and …
Customer reviews are free and they work wonders for your brand image, reputation, sales and search engine rankings. If you don’t have customer reviews, it’s time to get some! It’s essential for every business owner to understand the importance customer reviews as it will affect your overall online reputation of your business. Not sure where …
Imagine yourself waiting on hold, hearing the same old outdated on hold recording you’ve been hearing for years. You’d probably feel pretty bored and frustrated, right? We’re guessing you don’t want your customers feeling like that when they wait on hold, so it’s important that you know how to keep your on hold recording update …
Have you heard of how ridiculously fun Google’s offices are? With their slides, aquariums, pool tables, games rooms and bowling alleys they put most other corporate offices to shame. It’s one of the most relaxed and welcoming office environment you’ll ever see. If you work in a dull corporate office environment every day, it’s quite …
Happy International Womens Day! At Smart On Hold, we’re helping to celebrate by getting together a list of 5 of Australia’s most outstanding women in business. We’re doing this with the hope that women always receive the recognition they deserve for their efforts in all areas of life – not just one day a year. …
What Is PBX Phone System? A PBX (private business exchange) is the software and or hardware that connects multiple incoming business calls to the right company departments. With a properly configured PBX phone system, incoming calls first reach an automated attendant, which helps to direct the calls to the right departments and employees. PBX systems …
In early November, Google announced that they would slowly be making the transition to google mobile first index. This change is a response to the fact that these days, more people are searching from mobile devices than traditional desktop computers. Google’s ranking systems typically look at the desktop version of a web page’s content to …
According to Google, thanks to the prevalence of mobile browsing, people are now living in ‘micro-moments’. Which is why micro-moments marketing strategy becomes a trend today. This means they are reflexively turning to their devices (usually their smartphones) to act on a need to learn something, do something, discover something, watch something or buy something. …
Some words are more persuasive than others. Experienced copywriters know how to use these words to their advantage. Here are 6 powerful marketing words that you can use to stimulate your browsers and generate more sales for your business: You and Your When it comes to reading marketing copy, people are selfish. They want to …
Online technologies are constantly evolving. In order to avoid being left behind by the fast-moving online world, it is essential that you have you finger on the online pulse. Businesses have never had so many avenues for reaching their customers, or such interesting ways of presenting content – but, to succeed online, you really need …