Smart IP Audio Box – The On Hold Player You Now Need Due to changes in business telecommunication technology, The Smart on Hold team have developed an intelligent on hold player device – we call it a Smart IP Audio Box. This device can connect to almost all new & old phone systems, either via …
Messages On Hold Blog
On Hold Marketing Works! Messages On Hold Marketing
Did you know that you have a targeted, low-cost and effective marketing weapon at your disposal? But chances are, you’re not using this opportunity to its full potential. We’re talking about your on hold and transfer call space. On hold marketing works every time. Seriously, if you have ever spent time and advertising money on …
Is Your Phone System Repeating The Same Messages Over & Over?
Do you usually get on hold phone hang ups from your customers? Or, are you receiving customer complaints about your phone system? You might not even be aware of this, but your callers could be hearing the same on hold message over and over (and if there is one way to frustrate a caller, this …
3 Reasons To Regularly Update Your On Hold Scripts
On hold messages provide much more value for businesses and their callers when they are updated regularly. Don’t risk having your customers hear dull, outdated or repetitive information – they might just hang up and not call again! On hold script update can keep your message on hold fresh. When it comes to your on …
What Many Telephone Companies Don’t Want You To Know About Becoming NBN Ready
Although preparing your phone system or business to be NBN ready (this really just means VOIP-Ready) is actually quite simple and can be done for as little as $65, many telephone companies and or salespeople are inspiring fear in consumers by insisting that they need to purchase unnecessary “NBN-compliant” phone systems “before it’s too late!”. …