Deciding which on hold company to go with is an important decision for your business – not only do you want the best services possible, but you also want a company that you will love working with. The on hold company you decide to go with should genuinely care about your company, your customers and …
Customer reviews are free and they work wonders for your brand image, reputation, sales and search engine rankings. If you don’t have customer reviews, it’s time to get some! It’s essential for every business owner to understand the importance customer reviews as it will affect your overall online reputation of your business. Not sure where …
Imagine yourself waiting on hold, hearing the same old outdated on hold recording you’ve been hearing for years. You’d probably feel pretty bored and frustrated, right? We’re guessing you don’t want your customers feeling like that when they wait on hold, so it’s important that you know how to keep your on hold recording update …
Have you heard of how ridiculously fun Google’s offices are? With their slides, aquariums, pool tables, games rooms and bowling alleys they put most other corporate offices to shame. It’s one of the most relaxed and welcoming office environment you’ll ever see. If you work in a dull corporate office environment every day, it’s quite …
Happy International Womens Day! At Smart On Hold, we’re helping to celebrate by getting together a list of 5 of Australia’s most outstanding women in business. We’re doing this with the hope that women always receive the recognition they deserve for their efforts in all areas of life – not just one day a year. …