phone-answering-service-melbournePhone Answering Service Melbourne

Did you know that you can grow your business while your customers are on hold? This can be achieved through your phone systems answering services. For over 13 years, we (Smart On Hold) have been leading the on hold messaging industry through our exceptional messages which are both informative and engaging. To prove to our clients how confident we are in our service, we provide 180 day guarantee: if you’re not happy with our service, you get your money back! Now that’s confidence!

See our list of satisfied customers, not just in Melbourne but throughout Australia. Our team provide exceptional levels of first class service to all of our customers. We provide on hold messages to businesses of all sizes; we can help your business with our on hold messages whether your company has a single home phone, up to a business with a huge phone system; no matter the size we have got it covered!

Here are some of the reasons our customers have chosen to use Smart On Hold when it comes to their phone answering systems:

  • No lock-in contracts; our service is so good that we don’t need to tie you in
  • Our customer service team cares; we assist you with On Hold Message updates, technical support and any other on hold queries
  • We have a system that can be date driven; want a message about a public holiday, a special, sale or Christmas – let our system take care of it for you!  
  • Get the best service – guaranteed; or your money back

Guarantee: If you don’t like our on hold phone messages – you get your money back

Smart On Hold is an opportunity for a companies to bring their branding to life. Getting the right message out to your customers every time they call your business is vital, and Smart On Hold guarantees to deliver this to you. We’re confident that you will like our services, so much so that you can try it for 180 days and if you’re not satisfied, we will give you your money back!

Our team knows no limits and will go that extra mile to get your business the best messages that suit your customers. We can also use your on hold space to promote additional services that you offer; some that your existing customers may not know about. What we aim to deliver, is an on hold message that makes your customers more aware of your brand and services in a short, timely message, every time they call!

Our service is not limited to on hold messages, for those who are interested in playing only music to their customers, we also provide music on hold. But we know that getting a targeted message across is a much better use of this opportunity.

Need a phone answering service near your area. We specialise in providing services to Brisbane, Sydney, Melbourne, Perth, Adelaide and Darwin-based business in need of a phone answering service.