Phone marketing gives you a lot of options from message on hold, voicemail greetings, auto attendant, after hours message, telemarketing, ads on hold and etc. But what of people don’t know is that music can bring psychological effect to people or customers. It can break or make your business, so choose your music on hold …
We all know that shopping online has become the easy solution to suit everyone’s busy day to day lives. How is your business making sure that it has a piece of this ever growing pie? NAB Online Retail Sales Index reports that “Online retail sales increase 12.4% to $19.3 Billion in March 2016” even though this is …
In order for your phone marketing strategy to be effective you need to consider which on hold system is best for you. Should you have music on hold for business? Music and messages on hold? It all comes down to your business, your customers, and what you hope to get out of your on hold …
What’s the first thing a business does when they need to save money? We all know it … Cut their marketing budget! BAD IDEA. Marketing is the biggest influencer on your business and often the easiest one for people to cut not realising that through Marketing you get your leads, which turn into your customers. …
Sales, we all want them and how exciting it is when leads start coming into your business, after your Marketing finally begins to pay off, as you have mastered it. But now the real work begins … Your Follow up and closing sales! Closing is something a lot of people have trouble with and we …
It’s hard, but it’s the most important thing a company can achieve: aligning their media and messages to hit their target market or customers. Not sure where to start? Well, you should work out the following; Target Market: who is your ideal customer, work out this and then you can work out the others. Are …
We all love being told how great we are at something, like when a customer gives a great review about our service, we know we are doing something right and we strive for more. But what about the not so great interactions? Maybe they were out of your control, or down to a misunderstanding? Or …
Is Your Business Ready For Christmas? Yes that’s right its almost that time again, the silly season is in full swing! It’s when you are at your most busy and your customers usually require the most interaction and care too. How are you making sure your customers know about your seasonal shut downs, seasonal offers …
… Back with more tips to writing On Hold Messages and Marketing Communications for your business! Human as we are, we commit a lot of mistakes and errors; especially in writing. There are mistakes that we can easily rectify or even avoid all together if we know how to use it properly. In our last …
What Are The Most Common Grammar Mistakes In Messages On Hold? An American Linguist, Noam Chomsky, defined Language as a process of free creation; its laws and principles are fixed, but the manner in which the principles of generation are used are free and infinitely varied. Even the interpretation and use of words involves a …