Customer reviews are free and they work wonders for your brand image, reputation, sales and search engine rankings. If you don’t have customer reviews, it’s time to get some! It’s essential for every business owner to understand the importance customer reviews as it will affect your overall online reputation of your business. Not sure where …
Imagine yourself waiting on hold, hearing the same old outdated on hold recording you’ve been hearing for years. You’d probably feel pretty bored and frustrated, right? We’re guessing you don’t want your customers feeling like that when they wait on hold, so it’s important that you know how to keep your on hold recording update …
Have you heard of how ridiculously fun Google’s offices are? With their slides, aquariums, pool tables, games rooms and bowling alleys they put most other corporate offices to shame. It’s one of the most relaxed and welcoming office environment you’ll ever see. If you work in a dull corporate office environment every day, it’s quite …
What Is PBX Phone System? A PBX (private business exchange) is the software and or hardware that connects multiple incoming business calls to the right company departments. With a properly configured PBX phone system, incoming calls first reach an automated attendant, which helps to direct the calls to the right departments and employees. PBX systems …
In early November, Google announced that they would slowly be making the transition to google mobile first index. This change is a response to the fact that these days, more people are searching from mobile devices than traditional desktop computers. Google’s ranking systems typically look at the desktop version of a web page’s content to …
According to Google, thanks to the prevalence of mobile browsing, people are now living in ‘micro-moments’. Which is why micro-moments marketing strategy becomes a trend today. This means they are reflexively turning to their devices (usually their smartphones) to act on a need to learn something, do something, discover something, watch something or buy something. …
Some words are more persuasive than others. Experienced copywriters know how to use these words to their advantage. Here are 6 powerful marketing words that you can use to stimulate your browsers and generate more sales for your business: You and Your When it comes to reading marketing copy, people are selfish. They want to …
Many people might think in business that if you blanket market your product to everyone that you’re bound to hit more people who want to buy your product or service. But that’s not the case. We look at why it is a requirement to work out your target market and ONLY market to them; saving …
SEO can help your business bring more traffic. Get more phone calls and increase income for your business. One way to improve the discoverability of your business is through Search Engine Optimisation (SEO). In a very basic sense, SEO is the process of helping your website get discovered on major search engines such as Google. SEO …
Phone marketing gives you a lot of options from message on hold, voicemail greetings, auto attendant, after hours message, telemarketing, ads on hold and etc. But what of people don’t know is that music can bring psychological effect to people or customers. It can break or make your business, so choose your music on hold …