Phone Answering Services For Your Business


Looking for a phone answering service that can help you grow your business while your customers wait on hold? Smart On Hold has been the leading name in on hold messaging since 2003. We have exceptional messages that can be as informative as they are engaging. The best part is, if you’re not happy with our service, after 180 days – you get your money back!

Having helped numerous satisfied customers all over Australia with their phone answering services (via messages on hold) for many years, we know how to provide an exceptional level of service to businesses of all sizes. Here are some of the reasons people choose Smart On Hold when it comes to your phone answering operations:

  • No lock-in contracts
  • A customer service team that cares; we can assist you with your On Hold Message packages and updates
  • The best service guaranteed or you get your money back
  • Our messages can be date driven; you can request for date driven messages such as Christmas and Easter specials

If you don’t like our phone on hold messages, you get your money back

Smart On Hold is a great way to bring your company branding to life. Getting the right message out to your customer, in such a short space of time is crucial and Smart On Hold can deliver. We’re confident that you will like our services you can try it for 180 days and if you’re not satisfied, we will give you your money back! That’s how confident we are about what we do.

Our messages on hold will be effective in putting the customer in the good mood. We will go the extra distance to get the best message for the customer and we can promote other services that you provide that the customer may or may not know about. This will make the customer more aware of your brand and services in a short, timely message! For those who are interested in playing music to their customers, we also provide music on hold.

At Smart On Hold, we have the skills and know-how to create messages that are engaging and our customer service is hard to beat. We can make sure you’re getting the most out of your brand and your customer. Please contact us for more information about our phone answering services!

Need a phone answering service near your area. We specialise in providing services to Brisbane, Sydney, Melbourne, Perth, Adelaide and Darwin-based business in need of a phone answering service.