phone answering service

Phone answering service for business while your customers wait on hold. Smart On Hold has been the leading name in on hold messaging since 2003. We have exceptional messages that can be as informative as they are engaging. The best part is, if you’re not happy with our service, after 180 days – you get your money back!

Having helped numerous satisfied customers all over Australia with their phone answering services (via messages on hold) for many years, we know how to provide an exceptional level of service to businesses of all sizes. Here are some of the reasons people choose Smart On Hold when it comes to your phone answering operations:

  • No lock-in contracts
  • A customer service team that cares; we can assist you with your On Hold Message packages and updates
  • The best service guaranteed or you get your money back
  • Our messages can be date driven; you can request for date driven messages such as Christmas and Easter specials

If you don’t like our phone on hold messages, you get your money back

Smart On Hold is a great way to bring your company branding to life. Getting the right message out to your customer, in such a short space of time is crucial and Smart On Hold can deliver. We’re confident that you will like our services you can try it for 180 days and if you’re not satisfied, we will give you your money back! That’s how confident we are about what we do.

Our messages on hold will be effective in putting the customer in the good mood. We will go the extra distance to get the best message for the customer and we can promote other services that you provide that the customer may or may not know about. This will make the customer more aware of your brand and services in a short, timely message! For those who are interested in playing music to their customers.

Smart On Hold Phone Answering Services

At Smart On Hold, we have the skills and know-how to create messages that are engaging and our customer service is hard to beat. We can make sure you’re getting the most out of your brand and your customer.

Our on hold messages for business packages start from as low as $9.97 a week! We have professionals voiceovers that can compose a collection of on hold messages that can engage the customer, an effective phone marketing at affordable price. 

We also provide music on hold, voicemail message, welcome messages, voicemail greetings, after hour message, menu prompts, and auto attendant. Where you can choose from a library filled with royalty free music with multiple genres of music to suit your target market. If you are interested to check our message on hold samples click here. 

We’ve been the leading name for on hold messaging services since 2003. We can provide on hold music & on hold message system, that are informative, engaging and can be beneficial to your customer and your business. 

We provide messages on hold services everywhere in Australia. Whether you’re in Adelaide, Perth, Darwin, Brisbane, Melbourne, Sydney, Gold Coast, Mackay, Sunshine Coast, Logan, we’re here to help you. Please contact us for more information about our phone answering service. Smart On Hold is always here to help, contact us at 07 3117 0700 for on hold message or on hold music for business