Our New Offering We’re excited to announce that we are now offering our Messages on Hold clients the ‘Smart Business Reviews’ review service. This simple yet clever cloud-based software encourages customers to leave online reviews about your business in a safe place that you can control and it makes the whole reviewing process as …
Does Your Small Business Suffer From An Unprofessional Phone System? Professional on hold messages and music aren’t limited to major companies with multi-line telephone systems. Despite what many small business owners believe, on hold messages and music can easily be added to single line and cordless phones. That’s right – regardless of whether you have …
On hold messages provide much more value for businesses and their callers when they are updated regularly. Don’t risk having your customers hear dull, outdated or repetitive information – they might just hang up and not call again! On hold script update can keep your message on hold fresh. When it comes to your on …
An auto attendant (also know as an AA, Answering attendant, digital receptionist, virtual receptionist, IVR or Interactive Voice Response system) – is a telephone voice menu system that allows callers to be transferred to necessary staff members or departments without the need of an operator or receptionist. Auto attendant messages should be professional, studio-quality and …
What Is Livestreaming? Livestreaming is transmitting live video footage over the internet to an active audience. Livestreaming is available on a number of social media platforms – the most popular being Facebook, Youtube, Twitter and Instagram. Live video marketing is used by some of the biggest brands in the world, including Starbucks, Mashable, Buzzfeed, Dunkin …
Dental Message On Hold & Music On Hold For Business Need messages for your dental practice? We can create customised dental on hold message that enhance your image, create a comforting on hold environment and educate your patients about your company and your services. We cover the who, what, when, where, why and how of …
Deciding which on hold company to go with is an important decision for your business – not only do you want the best services possible, but you also want a company that you will love working with. The on hold company you decide to go with should genuinely care about your company, your customers and …
Heard of VoIP? It stands for ‘Voice over Internet Protocol’, and it works by converting analogue voice calls into digital information delivered over the Internet itself. Like any rising technology, VoIP is subject to circulating myths that aim to discourage people from adapting to new technologies. Though we found 5 voip disadvantages debunked we like …
Customer reviews are free and they work wonders for your brand image, reputation, sales and search engine rankings. If you don’t have customer reviews, it’s time to get some! It’s essential for every business owner to understand the importance customer reviews as it will affect your overall online reputation of your business. Not sure where …
Your brand consistency is how your customers see your business and your products/services. Your brand image represents the overall identity of your organisation and impacts the way people think about, talk about and interact with your business. To succeed, you brand image needs to be memorable, recognisable, intentional and consistent. How To Be Consistent with …