How To Keep It Fresh With Music On Hold

music on hold

According to Billy Joel “Music in itself is healing. It’s an explosive expression of humanity. It’s something we are all touched by. No matter what culture we’re from, everyone loves music” Music has the ability to influence people’s thinking, mood and understanding that has a positive effect on people without them noticing it. In the …

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Humour in your On Hold – It’s a Serious Business, No joke!

Humour in your On Hold Messages

  We all know that laughing feels good, but could it also be good when you incorporate it in your On hold messages? The key to building customer relationships and brand loyalty is meaningful interaction. Meaningful interaction that happens when those involved have a mutually significant influence upon each other or have mutually engaged in …

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How To Decide Voice Over For Your Messages On Hold?

Voice Over

First impressions count. We all know this – so why are so many businesses still leaving their Telephone System first impression with every single potential customer that calls their business up to chance? Learn how to choose voice over for your messages on hold with Smart On Hold. Ever called a business and noticed that …

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Get Smart On Hold & Find Out Why You Should Look After Your Existing Customers First!

exisiting customer

Why Are Existing Customers Important? Every business wants more sales … but how? What if you could increase your sales with minimal spending? That would be perfect right!? Well, the easiest way to do this is to repeat, sell to your existing customer.  Targeting your current customers as a source of new revenue can be …

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Is Your Telephone System Ready For “Click To Call”?

click to call

What Is Click Call Service? A huge survey from Google Think Insights with consumers who recently purchased items, showed some stunning results and proved why you need to ensure your telephone is your businesses best tool. Some of the top results to make you think about your callers, your telephone and indeed your On Hold …

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