Our New Offering We’re excited to announce that we are now offering our Messages on Hold clients the ‘Smart Business Reviews’ review service. This simple yet clever cloud-based software encourages customers to leave online reviews about your business in a safe place that you can control and it makes the whole reviewing process as …
On hold messages provide much more value for businesses and their callers when they are updated regularly. Don’t risk having your customers hear dull, outdated or repetitive information – they might just hang up and not call again! On hold script update can keep your message on hold fresh. When it comes to your on …
As a business there are several ways for you to imprint to your clients that you care, that they matter and that they are important. One way it can be expressed is when they call in to your business through messages on hold. Their experience from the point they start dialing, to being put on …
If you can think about the amount of time a caller is made to listen to your messages on hold, realising it can go up into a few minutes or longer. Even though most Staff and Directors are rushing to take the call, and have the “i must answer it in 3 rings” policy, it is …
Is your holiday marketing up to scratch? It’s the start of the final quarter of the year and before you know it, holiday season will be knocking at your door and stores will have their holiday displays in full force. First it’s the pumpkins and scary decorations for Halloween and just before we recover from …
Phone marketing gives you a lot of options from message on hold, voicemail greetings, auto attendant, after hours message, telemarketing, ads on hold and etc. But what of people don’t know is that music can bring psychological effect to people or customers. It can break or make your business, so choose your music on hold …
In order for your phone marketing strategy to be effective you need to consider which on hold system is best for you. Should you have music on hold for business? Music and messages on hold? It all comes down to your business, your customers, and what you hope to get out of your on hold …
Many businesses aren’t aware of this, but the on hold messaging space is a marketing weapon. The on hold phone message is often a customer’s first impression of a business, so it is absolutely critical that this on hold message (or music) is strategic and carefully planned. A great on hold message can generate sales, …
I was walking down the street when I noticed something revolutionary and I thought that has solved one product/service that has been in ultimate decline over the last few decades … Those old telephone booths … Back when I was a child my dad used to do maintenance on these phone boxes, we used them to call …
… Back with more tips to writing On Hold Messages and Marketing Communications for your business! Human as we are, we commit a lot of mistakes and errors; especially in writing. There are mistakes that we can easily rectify or even avoid all together if we know how to use it properly. In our last …