Deciding which on hold company to go with is an important decision for your business – not only do you want the best services possible, but you also want a company that you will love working with. The on hold company you decide to go with should genuinely care about your company, your customers and …
What Is 5G? 5G (which stands for fifth generation) will build on the foundation created by 4G LTE. 5G technology business will allow people to text, call and browse the web as always – but the speed at which data is transferred across the network will dramatically increase. It will also make it easier for …
Heard of VoIP? It stands for ‘Voice over Internet Protocol’, and it works by converting analogue voice calls into digital information delivered over the Internet itself. Like any rising technology, VoIP is subject to circulating myths that aim to discourage people from adapting to new technologies. Though we found 5 voip disadvantages debunked we like …
Customer reviews are free and they work wonders for your brand image, reputation, sales and search engine rankings. If you don’t have customer reviews, it’s time to get some! It’s essential for every business owner to understand the importance customer reviews as it will affect your overall online reputation of your business. Not sure where …
Your brand consistency is how your customers see your business and your products/services. Your brand image represents the overall identity of your organisation and impacts the way people think about, talk about and interact with your business. To succeed, you brand image needs to be memorable, recognisable, intentional and consistent. How To Be Consistent with …
When it comes to business, unified communication benefit between employees, management and employees. To ensure smooth business operations in the digital age, Unified Communications (UC) have begun to rise. In fact, the UC market is expected to grow to $61.9 billion by 2018. UC combines your business’s communication channels over a single digital connection, and …
Successful businesses rely on effective communication to respond to customers, perform their services and manage their team. VoIP allows businesses to combine voice, data and video in one easy-to-manage service, and this makes communication and general business operations much more efficient. Voip hardware improve business through communication and phone marketing. Despite these advantages, many small …
Imagine yourself waiting on hold, hearing the same old outdated on hold recording you’ve been hearing for years. You’d probably feel pretty bored and frustrated, right? We’re guessing you don’t want your customers feeling like that when they wait on hold, so it’s important that you know how to keep your on hold recording update …
Have you heard of how ridiculously fun Google’s offices are? With their slides, aquariums, pool tables, games rooms and bowling alleys they put most other corporate offices to shame. It’s one of the most relaxed and welcoming office environment you’ll ever see. If you work in a dull corporate office environment every day, it’s quite …
VoIP technology allows users to route calls over the internet instead of through traditional copper lines. Since launching over 20 years ago, VoIP is now one of the most powerful technologies of the 21st century. It powers the way we connect with each other across the world. According to VoIP Routes, VoIP is expected to …